| Where do I mail my payment? |
Please mail payments to:
Condor Capital Corp.
165 Oser Avenue
Hauppauge, NY 11788 |
| When is my first payment due? |
Your first payment is usually due 30 (thirty) days from the date your contract is signed. You will also receive a payment coupon book and an invoice each month about 2-3 weeks before your due date. You are responsible for timely payments for the term of your loan regardless of the use of a coupon book or receipt of a monthly invoice.
Please mail payments to:
Condor Capital Corp.
165 Oser Avenue
Hauppauge, NY 11788 |
| Can I refinance my account with Condor Capital Corp.? |
No, we do not offer refinancing. |
| What do I do if I have an auto accident claim? |
Call Condor Capital Corp. as soon as possible at (800) 536-2000 x 200. |
| What should I do if my car is stolen? |
Call Condor Capital Corp. as soon as possible at (800) 536-2000 x 200. |
| Can I make a payment and have it credited today? |
Yes, to make a payment via telephone, call us toll-free at (800) 536-2000 x 586. A $10.00 convenience fee is charged for all telephone payments. Payments received before 3:00 PM (Eastern Standard Time) Monday thru Friday, excluding holidays, will be credited that day. All other payments will be credited the next business day. To pay by check you will need your bank routing and your bank account number available when calling. You can also pay by credit card or debit card, we accept Visa, Master Card, American Express, and Discover cards.
To make a payment via our Web site, log on to www.condorcap.com. A $10.00 convenience fee is charged for all Condor web site payments. You must register to log in and use this service. In addition to paying by check or credit card there is a link to Western Union Quick Collect® in which case a Western Union fee applies. The cut off time for Western Union payments is 2:30 PM Eastern Standard Time. |
| Do I need to advise Condor Capital of a change of address? |
Yes, you can call our customer service department at (800) 536-2000 x 586, or you can log on to "MY Account" on the Condor web site and change it yourself, or send an email to:
info@condorcap.com |
| How can I view my payment history? |
| You can view your payment history by logging onto this web site (you must create a web site account the first time you log on). Then click the "Payment History" link in the left column. |
| Can I defer a payment? |
Please call customer service at (800) 536-2000 x 586. |
| Is there a fee for paying my bill online? |
| Yes, there is a $10.00 convenience fee added to your payment. |
| How can I find out what my interest rate is? |
Check your contract to see what your interest rate is or
call customer service at (800) 536-2000 x 586.
|
| What should I do if I made a payment and it is not showing on my account? |
Please contact customer service at (800) 536-2000 x 586. Have the payment amount, check number, or Money Order number, or MTCN number, and date of payment ready. |
| Will a bounced check get redeposited? |
| No, and you must send an immediate replacement. Bounced checks can not be replaced by a personal check. Replacement payments can be made by credit card, debit card, money order, or by Western Union. |
| Can someone else take over my loan? |
| No, whoever signed the original contract is responsible for paying off the loan in full. |
| Can someone else be added to my loan? |
Someone else may be added to a loan if certain conditions are met. If eligible there is a fee to do this. Please call customer service at (800) 536-2000 x 586.
|
| How come my last payment is a different amount than the regular monthly payment. |
During the life of your loan daily interest may have accumulated if you made any payments after your regulaly scheduled due date. If applicable this interest is due and payable at the end of the loan.
|
| Is my personal information safe when I log into the Condor Web site? |
| Yes, the Condor Capital Corp web site uses a secure SSL (Secure Sockets Layer) certificate from Verisign. VeriSign is the leading SSL Certificate Authority enabling secure e-commerce and communications for Web sites. Verisign is the trusted mark of high assurance for Internet security and enables the strongest SSL encryption available to every site visitor. After you successfully log into the Condor Capital web site you will notice a padlock on the bottom of the screen showing that the site is protected. |
| What is the amount of my payoff? |
You can request a payoff by logging in to "My Account " or by calling our Customer Service department at (800) 536-2000 x 586. |
| Can I pay off my loan with Condor at any time? |
| Yes, we accept cash, money order, or check payments. We will release the lien and title within three (3) business days for cash and money order payments. We will release the lien and title in thirty (30) days for payments made by checks, of any kind. |
| Can I set up automatic payment withdrawals? |
Automatic payment withdrawals, also known as an ACH (Automated Clearing House) can be set up for you. Go to the Customer Service tab, and then Download PDF Forms area. Select and print the ACH form. Follow the instructions on the form and either mail it or fax to (631) 299-0071 and we will set you up.
Please mail it to:
Condor Capital Corp.
165 Oser Avenue
Hauppauge, NY 11788
|
| How can I stop my automatic payment withdrawal? |
Please call customer service at (800) 536-2000 x 586. |
| Is there a grace period for payments? |
Grace periods vary by state. All payments are due by the date listed on your invoice. Interest charges will be applied to your account each day it is past due, according to your contract. |
| How much is my Late Fee? |
| Late fees vary by state, check your contract to see what late fee is applicable. You can also call customer service at (800) 536-2000 x 586. |
| Are there any insurance requirements? |
| You must maintain full comprehensive and collision insurance coverage with Condor Capital Corp. listed as the lien holder. Deductibles can not exceed $1000.00. |
| When do late fees get charged? |
Your contract will explain how late fees get charged to your account. You can send an email to info@condorcap.com or call customer service for assistance at
1-800-536-2000. |
| Can I refinance my account with Condor Capital Corp.? |
No, we do not offer refinancing. |
| Do I need to advise Condor Capital of a change of address? |
Yes, you can call our customer service department at (800) 536-2000 x 586, or you can log on to "MY Account" on the Condor web site and change it yourself, or send an email to:
info@condorcap.com |
| How can I view my payment history? |
| You can view your payment history by logging onto this web site (you must create a web site account the first time you log on). Then click the "Payment History" link in the left column. |
| Can I defer a payment? |
Please call customer service at (800) 536-2000 x 586. |
| Can someone else take over my loan? |
| No, whoever signed the original contract is responsible for paying off the loan in full. |
| Can someone else be added to my loan? |
Someone else may be added to a loan if certain conditions are met. If eligible there is a fee to do this. Please call customer service at (800) 536-2000 x 586.
|
| Is my personal information safe when I log into the Condor Web site? |
| Yes, the Condor Capital Corp web site uses a secure SSL (Secure Sockets Layer) certificate from Verisign. VeriSign is the leading SSL Certificate Authority enabling secure e-commerce and communications for Web sites. Verisign is the trusted mark of high assurance for Internet security and enables the strongest SSL encryption available to every site visitor. After you successfully log into the Condor Capital web site you will notice a padlock on the bottom of the screen showing that the site is protected. |
| Where do I mail my payment? |
Please mail payments to:
Condor Capital Corp.
165 Oser Avenue
Hauppauge, NY 11788 |
| When is my first payment due? |
Your first payment is usually due 30 (thirty) days from the date your contract is signed. You will also receive a payment coupon book and an invoice each month about 2-3 weeks before your due date. You are responsible for timely payments for the term of your loan regardless of the use of a coupon book or receipt of a monthly invoice.
Please mail payments to:
Condor Capital Corp.
165 Oser Avenue
Hauppauge, NY 11788 |
| Is there a fee for paying my bill online? |
| Yes, there is a $10.00 convenience fee added to your payment. |
| How can I find out what my interest rate is? |
Check your contract to see what your interest rate is or
call customer service at (800) 536-2000 x 586.
|
| What should I do if I made a payment and it is not showing on my account? |
Please contact customer service at (800) 536-2000 x 586. Have the payment amount, check number, or Money Order number, or MTCN number, and date of payment ready. |
| Will a bounced check get redeposited? |
| No, and you must send an immediate replacement. Bounced checks can not be replaced by a personal check. Replacement payments can be made by credit card, debit card, money order, or by Western Union. |
| How come my last payment is a different amount than the regular monthly payment. |
During the life of your loan daily interest may have accumulated if you made any payments after your regulaly scheduled due date. If applicable this interest is due and payable at the end of the loan.
|
| Can I make a payment and have it credited today? |
Yes, to make a payment via telephone, call us toll-free at (800) 536-2000 x 586. A $10.00 convenience fee is charged for all telephone payments. Payments received before 3:00 PM (Eastern Standard Time) Monday thru Friday, excluding holidays, will be credited that day. All other payments will be credited the next business day. To pay by check you will need your bank routing and your bank account number available when calling. You can also pay by credit card or debit card, we accept Visa, Master Card, American Express, and Discover cards.
To make a payment via our Web site, log on to www.condorcap.com. A $10.00 convenience fee is charged for all Condor web site payments. You must register to log in and use this service. In addition to paying by check or credit card there is a link to Western Union Quick Collect® in which case a Western Union fee applies. The cut off time for Western Union payments is 2:30 PM Eastern Standard Time. |
| Can I set up automatic payment withdrawals? |
Automatic payment withdrawals, also known as an ACH (Automated Clearing House) can be set up for you. Go to the Customer Service tab, and then Download PDF Forms area. Select and print the ACH form. Follow the instructions on the form and either mail it or fax to (631) 299-0071 and we will set you up.
Please mail it to:
Condor Capital Corp.
165 Oser Avenue
Hauppauge, NY 11788
|
| How can I stop my automatic payment withdrawal? |
Please call customer service at (800) 536-2000 x 586. |
| How much is my Late Fee? |
| Late fees vary by state, check your contract to see what late fee is applicable. You can also call customer service at (800) 536-2000 x 586. |
| Is there a grace period for payments? |
Grace periods vary by state. All payments are due by the date listed on your invoice. Interest charges will be applied to your account each day it is past due, according to your contract. |